Privacy Policy
Last updated: April 16, 2026
Ultimate Cleaning Service ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use ultimate-cleaningservice.com or contact us for cleaning services, how we use it, and the choices you have.
Information We Collect
We collect information you voluntarily provide when requesting a quote, scheduling service, or contacting us, including:
- Your name
- Phone number
- Email address (optional)
- Service address or property details relevant to the estimate
- Preferred service date and any notes you choose to share
We may also collect limited technical information automatically, such as your IP address, browser type, and pages visited, through standard web server logs and our hosting provider (Netlify). We do not use third-party advertising cookies or cross-site tracking.
How We Use Your Information
- To respond to your quote request and schedule service
- To contact you about your appointment (including day-before text confirmations)
- To provide invoices, receipts, and follow-up customer service
- To improve our website and services
- To comply with applicable laws
How We Share Your Information
We do not sell or rent your personal information. We share information only in these limited cases:
- Service providers: Our form submissions are processed by Netlify Forms, which stores submissions on our behalf.
- Legal requirements: If required by law, court order, or to protect our rights, property, or safety.
Data Retention
We retain quote requests and customer records for as long as necessary to provide service and meet tax and legal recordkeeping obligations, typically up to 7 years.
Your Rights
You may request that we access, correct, or delete the personal information we hold about you. Washington residents have rights under the Washington My Health My Data Act and related state privacy laws; California residents have rights under the CCPA/CPRA. To exercise any of these rights, email jack@ultimate-cleaningservice.com or call (425) 445-0077.
Cookies
This site uses only essential cookies required for basic site functionality and form submission. We do not run third-party advertising trackers on this site.
Third-Party Links
Our site may link to third-party sites (such as Angi or Google Maps). Their privacy practices are governed by their own policies.
Children's Privacy
Our services are directed to adults. We do not knowingly collect information from anyone under 13.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent revision.
Contact Us
Ultimate Cleaning Service
4659 NE 2nd St, Renton, WA 98059
Phone: (425) 445-0077
Email: jack@ultimate-cleaningservice.com